2024 END OF YEAR SURVEY
Your option matters!
Please take a few minutes to share your thoughts on your Inner Circle experience this year.
Your input helps us improve and provide even better service in the future.
Agent Name
Agent Number
INNER CIRCLE SERVICE
1. Did we meet your expectations of the Ember program?
Select one...
Yes
No
If not, how can we improve our program?
2. How satisfied are you with the phone experience?
Select one...
Very Satisfied
Satisifed
Neutral
Dissatisfied
Very Dissatisfied
3. How satisfied are you with the Ember email correspondence?
Select one...
Very Satisfied
Satisifed
Neutral
Dissatisfied
Very Dissatisfied
4. How satisfied are you with the overall Ember support you received?
Select one...
Very Satisfied
Satisifed
Neutral
Dissatisfied
Very Dissatisfied
5. In what ways has the Ember program improved the way to you do business with SILAC?
sales team support
6. To what extent do you feel your sales team contact understands your needs and priorities?
7. What is your preferred frequency of communication with your sales team contact?
Select one...
Weekly
Monthly
Quarterly
Annually
Other
If you answered "other," how often would you like to connect?
product & Education
8. Please share your ideas for additional educational materials that would be helpful for your clients.
9. What product feature or design that SILAC does not have should be added?
10. When you sell another carrier's product over a SILAC product, what drives that decision?
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